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Warranty Information

Product Limited Warranty
(For Contiguous United States and Canada Only)

To obtain service under this warranty, we recommend that you contact us by email at dtc_cs@frostronics.com or visit http://frostronics.com/?page_id=5414 for a fast, efficient way to complete your product registration with:

1) the order number of your purchased item
2) the model number of your purchased item
3) the serial number of your purchased item

By registering, you acknowledge that you have read and understand the instructions for use, and warnings set forth in the accompanying user’s manual.

This warranty is available to Frostronics Refrigeration products purchased from E-commerce channels (including but not limited to Amazon, Wayfair, Walmart, Costco, etc.) by customers within Contiguous United State and Canada only. Except as otherwise required under applicable law, this warranty is NOT available to retailers.

Your Frostronics Refrigerator has been manufactured to the strictest specifications and has been designed for use only with authorized accessories and replacement parts. We warrant that, your Frostronics Refrigerator, except the refrigeration system, will be free of defects in materials and workmanship under normal use for 12 months from the date of original purchase, and we warrant that the refrigeration system (including condenser, compressor, piping) your Frostronics Refrigerator, will be free of defects in materials and workmanship under normal use for 36 months from the date of original purchase. Upon completion of the product registration process at http://frostronics.com/index.php/registration/, the warranty for the refrigeration system will be automatically extended to 48 months.

This warranty expressly excludes any defects or damages caused by accessories, replacement parts, or repair services other than those authorized by Frostronics Refrigeration Tech Inc,. This warranty does not cover any damage caused by accident, misuse, shipment, or other than ordinary household or commericial use. This warranty excludes all incidental or consequential damages. The liability of Frostronics Refrigeration Tech Inc., if any, for any allegedly defective appliance or part shall in no circumstances exceed the purchase price of a comparable replacement appliance. Some states do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you. You may also have other rights, which vary from state to state.

This Limited Warranty does not cover:
1. Damage resulting from accident, unauthorized alteration to the product, misuse, abuse, neglect, unreasonable use, use contrary to the operating instructions, normal wear and tear, improper assembly, disassembly, failure to provide reasonable and necessary maintenance, fire, flood, acts of God or repair by anyone unless directed by an Instant Brands Representative; 

2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is contrary to published user or operator instructions; or

3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized repairs or modifications made to this appliance.

Any modification or attempted modification to your appliance may interfere with the safe operation of the appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance or any part thereof that has been altered or modified unless such alterations or modifications were expressly authorized by a representative from Frostronics Refrigeration Tech Inc.

Provided that this refrigerator is operated and maintained in accordance with written instructions attached to or furnished with the appliance, Frostronics Refrigeration Tech Inc., will, in its sole and exclusive discretion, either: 
1) repair/replace defects in materials or workmanship; or
2) replace the refrigerator.

If your refrigerator is replaced, the expiration date of the Limited Warranty on the replacement refrigerator will be calculated based on the date of original consumer purchase. 

Your sole and exclusive remedy under this limited warranty shall be appliance repair or replacement as provided herein. Frostronics Refrigeration Tech Inc., shall not be liable for indirect, incidental, or consequential damages arising out of or in connection with the use or performance of the appliance or damages with respect to any economic loss, personal injury, loss of property, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other indirect, incidental or consequential damages of any nature or kind.

We recommend you to bookmark this page for further update(s) on the warranty policy.To obtain service under this warranty, we recommend that you contact us by email at dtc_cs@frostronics.com or visit  http://frostronics.com/index.php/registration/ for a fast, efficient way to complete your product registration with:

1) the order number of your purchased item
2) the model number of your purchased item
3) the serial number of your purchased item

By registering, you acknowledge that you have read and understand the instructions for use, and warnings set forth in the accompanying user’s manual.

This warranty is available to Frostronics Refrigeration products purchased from E-commerce channels (including but not limited to Amazon, Wayfair, Walmart, Costco, etc.) by customers within Contiguous United State and Canada only. Except as otherwise required under applicable law, this warranty is NOT available to retailers.

Your Frostronics Refrigerator has been manufactured to the strictest specifications and has been designed for use only with authorized accessories and replacement parts. We warrant that, your Frostronics Refrigerator, except the refrigeration system, will be free of defects in materials and workmanship under normal use for 12 months from the date of original purchase, and we warrant that the refrigeration system (including condenser, compressor, piping) your Frostronics Refrigerator, will be free of defects in materials and workmanship under normal use for 36 months from the date of original purchase. Upon completion of the product registration process at http://frostronics.com/?page_id=5414, the warranty for the refrigeration system will be automatically extended to 24 months.

This warranty expressly excludes any defects or damages caused by accessories, replacement parts, or repair services other than those authorized by Frostronics Refrigeration Tech Inc,. This warranty does not cover any damage caused by accident, misuse, shipment, or other than ordinary household or commericial use. This warranty excludes all incidental or consequential damages. The liability of Frostronics Refrigeration Tech Inc., if any, for any allegedly defective appliance or part shall in no circumstances exceed the purchase price of a comparable replacement appliance. Some states do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you. You may also have other rights, which vary from state to state.

This Limited Warranty does not cover:
1. Damage resulting from accident, unauthorized alteration to the product, misuse, abuse, neglect, unreasonable use, use contrary to the operating instructions, normal wear and tear, improper assembly, disassembly, failure to provide reasonable and necessary maintenance, fire, flood, acts of God or repair by anyone unless directed by an Instant Brands Representative; 

2. Repairs where your appliance is used for other than normal, personal use or when it is used in a manner that is contrary to published user or operator instructions; or

3. Use of unauthorized parts and accessories, or repairs to parts and systems resulting from unauthorized repairs or modifications made to this appliance.

Any modification or attempted modification to your appliance may interfere with the safe operation of the appliance and will void this Limited Warranty. This Limited Warranty does not apply in respect of any appliance or any part thereof that has been altered or modified unless such alterations or modifications were expressly authorized by a representative from Frostronics Refrigeration Tech Inc.

Provided that this refrigerator is operated and maintained in accordance with written instructions attached to or furnished with the appliance, Frostronics Refrigeration Tech Inc., will, in its sole and exclusive discretion, either: 
1) repair/replace defects in materials or workmanship; or
2) replace the refrigerator.

If your refrigerator is replaced, the expiration date of the Limited Warranty on the replacement refrigerator will be calculated based on the date of original consumer purchase. 

Your sole and exclusive remedy under this limited warranty shall be appliance repair or replacement as provided herein. Frostronics Refrigeration Tech Inc., shall not be liable for indirect, incidental, or consequential damages arising out of or in connection with the use or performance of the appliance or damages with respect to any economic loss, personal injury, loss of property, loss of revenues or profits, loss of enjoyment or use, costs of removal, installation or other indirect, incidental or consequential damages of any nature or kind.

We recommend you to bookmark this page for further update(s) on the warranty policy.

Policy version: FTR-WP-V1.0
Date of Issue: 20 DEC 2022
Date of Update: 23 APR 2023